London
Do people still use high street travel agents? I'm amazed that so many Thomas Cook stores have survived given the shift to booking online. Anyway, i used to work in the basement of this TC, so i know it pretty well. The staff in here are great and are always willing to go the extra mile. Alot of the customers in this part of London have very complex travel itineraries, so i guess this is where "the personal touch" is need.
Check out my review of Thomas Cook Travel - I am ahunter - on Qype
1 comment:
Hi
I know what you mean, I worked for them for years before I moved on to an internet based firm called Jigsaw Conferences, Corporate Travel I mean everyone I know has moved on so much has happened over the years with the internet. I guess it's those old timers who still need a hand booking the holiday, same as banks or building soc I guess.
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